singpass counter​ 12 25

singpass counter​ 12 25

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Singpass helpdesk counter is an official counter where people can get help for Singpass registration, account recovery, or troubleshooting.

Visit a Singpass counter if you’re having trouble registering, forgot your password, need to update personal details, or can’t unlock your account online.

Most Singpass counters are located at ServiceSG Centres, larger community centres, or government buildings such as the ICA Building and selected Community Clubs.

Services offered include new account sign-up, unlocking or reactivating accounts, setting up the Singpass app, and verifying documents in person.

Bring your NRIC, FIN card, or copyright for identification when visiting a Singpass counter. This makes verification and updating of more info records smoother.

Most counters operate during normal working hours; check online or call ahead as opening times may differ by location.

If you prefer face-to-face assistance or run into problems online, heading to a Singpass counter is the fastest way to get help.